Privacy Policy

Privacy Policy


  • Information Collection

  • When you make a purchase from our store, we collect personal details such as your name, address, and email as part of the transaction process. If you grant permission, we may use your email address to share updates about our store, new products, and other relevant information.


    Additionally, as you browse our site, your computer's IP address is automatically logged. This helps us understand your browser type and operating system for an improved experience.



  • Consent

    1. 1 How do we Obtain Your Consent?


    When you provide personal details to complete a transaction, verify your payment method, place an order, arrange delivery, or initiate a return, we infer your consent to use this information for those specific purposes.

    For any secondary purposes, such as marketing, we will explicitly request your consent or offer an option to decline.


    1. 2 How to Withdraw Consent?

    If you change your mind after consenting, you can revoke your consent for further contact or data use by emailing us at contact@rando-lover.fr.


  • Disclosure
  • We may disclose your personal information if legally required or if you violate our Terms of Service.


  • Shopify Hosting 
  • Our store is powered by Shopify Inc., which provides the e-commerce platform enabling us to sell our products and services.

    Your personal data is securely stored in Shopify’s databases, protected by firewalls and secure servers.

    For direct payment gateways, Shopify encrypts your credit card details following PCI-DSS standards. Your payment data is stored only as long as necessary to complete your transaction and then deleted.

    All direct payment providers adhere to PCI-DSS requirements to ensure secure handling of credit card information.


    To learn more, please refer to Shopify’s Terms of Service or Privacy Policy.


  • Compliance with GDPR

  • At https://rando-lover.fr/, we are committed to protecting your privacy and ensuring that your personal data is handled in accordance with the General Data Protection Regulation (GDPR). This section outlines your rights and our responsibilities under GDPR.


    1. 1. Data Collection

    We collect and process your personal data for specific purposes, such as fulfilling your orders, improving our services, and complying with legal obligations. The types of data we may collect include:


    • Contact information (e.g., name, email address, phone number).
    • Payment details (processed securely and not stored by us).
    • Usage data (e.g., IP address, browser type, and website interaction).

    1. 2. Purpose of Data Processing

    We process your personal data only for the following purposes:


    • To fulfill your orders and deliver products or services.
    • To respond to your inquiries and provide customer support.
    • To improve our website and tailor your user experience.
    • To comply with legal obligations, such as tax and accounting regulations.

    1. 3. Data Sharing

    We do not sell or share your personal data with third parties except in the following cases:


    • To service providers (e.g., payment processors, delivery companies) for the purpose of fulfilling your orders.
    • When required by law or to enforce our Terms and Conditions.
    • All third-party service providers are GDPR-compliant and handle your data securely.

    5.4. Your Rights Under GDPR


    As a user, you have the following rights regarding your personal data:


    • To request a copy of the personal data we hold about you.
    • To request corrections to any inaccurate or incomplete data.
    • To request deletion of your data, subject to legal and contractual obligations.
    • To limit how your data is processed in certain circumstances.
    • To object to the processing of your data for specific purposes.
    • To request a copy of your data in a machine-readable format for transfer to another service.
    • To exercise any of these rights, please contact us at contact@rando-lover.fr.

    5.5. Data Security

    We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. These measures include encrypted data storage, secure servers, and access controls.


    5.6. Retention Period

    We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.


    5.7. Contact Us

    If you have any questions about this Privacy Policy or wish to exercise your GDPR rights, you can contact us at contact@rando-lover.fr.


    By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein.


  • Third-Party Services

  • We work with third-party providers who only collect, use, and disclose your data to the extent necessary to perform their services.

    Certain providers, like payment processors, operate under their privacy policies. If your transaction involves such providers, your data may be governed by the laws of their jurisdiction. For example, transactions processed in the U.S. could be subject to U.S. legislation, including the Patriot Act.


    Our site may contain links to third-party sites. Once you leave our platform, our privacy policy no longer applies, and we encourage reviewing those sites’ privacy practices.


  • Security

  • We implement industry-standard measures to protect your personal information from loss, misuse, or unauthorized access.


    Credit card information is encrypted with SSL technology and stored using AES-256 encryption. While no system is entirely secure, we comply with PCI-DSS and widely accepted security standards to safeguard your data.


    Below is a list of cookies used on our site:


    _session_id: Session-based, stores information about your visit (e.g., referrer, landing page).

    _shopify_visit: Tracks site visits, persistent for 30 minutes.

    _shopify_uniq: Tracks unique visits, expires at midnight the following day.

    cart: Stores shopping cart details, persistent for 2 weeks.

    _secure_session_id: Session-based token.

    storefront_digest: Used to verify access for password-protected stores.


    You can manage cookie preferences in your browser settings.


  • Age of Consent

  • By using this site, you confirm that you are of legal age in your jurisdiction, or you have obtained consent to allow your minor dependents to use this site.


  • Changes to This Policy

  • We may update this policy periodically. Changes take effect immediately upon posting. If substantial updates are made, we will notify you here to ensure you remain informed about how your data is collected, used, and disclosed.


    If our business is acquired or merged, your information may be transferred to continue serving you.


  • Questions and Contact Information

  • For inquiries, corrections, or deletion of your personal data, or to register a complaint, contact us at contact@rando-lover.fr.